Terms of Service

1. About Us

Nexus Collective Ltd ("Nexus Collective", "we", "us", or "our") is a company incorporated in England and Wales. Our registered office is at 45, 3rd Floor Albemarle Street, London, United Kingdom, W1S 4JL.

We provide expert consultancy matching, staff augmentation, software product discovery, data analytics, and project-based outsourcing services (collectively, the "Services"). These Terms govern your use of our website at wearenexuscollective.co.uk (the "Website") and any engagement with our Services.

For queries, contact us at: hello@wearenexuscollective.co.uk

2. Acceptance of Terms

By accessing or using the Website, or by submitting an enquiry or entering into any engagement with us, you confirm that you:

• Are at least 18 years of age and have legal capacity to enter into a binding agreement;
• Are acting on behalf of a business (not as a consumer) and have authority to bind that business; and
• Have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, you must cease using the Website and must not engage our Services.

3. Services

Nexus Collective acts as an intermediary, connecting businesses ("Clients") with independent domain specialists from our curated network ("Experts"). The scope, deliverables, timeline, and commercial terms for each engagement are agreed separately in a written engagement letter or statement of work ("SOW") between Nexus Collective and the Client.

Nothing in these Terms constitutes a commitment by Nexus Collective to provide any specific Service or to introduce any specific Expert. All engagements are subject to availability and mutual agreement.

We reserve the right to decline any enquiry or engagement at our sole discretion, without obligation to give reasons.

4. Enquiries and Contact Form

Submitting an enquiry via our website or contacting us by email does not create a binding contract. A binding engagement commences only upon execution of a signed SOW or engagement letter by authorised representatives of both parties.

We aim to respond to all enquiries within 48 hours (business days). Response times are targets only and do not form part of any contractual obligation.

5. Fees and Payment

Our fees are agreed on an engagement-by-engagement basis and set out in the applicable SOW. Unless otherwise stated:

• Fees are quoted exclusive of VAT, which will be added at the prevailing rate where applicable;
• Invoices are payable within 30 days of the invoice date;
• Late payment interest accrues at 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998;
• We reserve the right to suspend Services if invoices remain unpaid beyond the due date; and
• All fees are non-refundable unless otherwise expressly agreed in the SOW.

6. Intellectual Property

Website content: All content on the Website, including text, graphics, logos, design, and code, is the intellectual property of Nexus Collective Ltd or its licensors and is protected by copyright and other applicable laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

Deliverables: The ownership of intellectual property created during an engagement is governed by the applicable SOW. Unless expressly agreed otherwise in writing, all work product and deliverables remain the property of Nexus Collective until payment in full is received, at which point ownership transfers to the Client as specified in the SOW.

7. Confidentiality

Each party agrees to keep confidential all non-public information received from the other party in connection with an engagement ("Confidential Information"), and to use it only for the purposes of the engagement. This obligation does not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party; (c) is independently developed by the receiving party; or (d) must be disclosed by law or regulatory order.

Confidentiality obligations survive termination of any engagement for a period of three (3) years.

8. Limitation of Liability

To the fullest extent permitted by law:

• Nexus Collective's total aggregate liability to any Client under or in connection with any engagement shall not exceed the total fees paid by that Client to Nexus Collective in the three (3) months preceding the event giving rise to the claim;
• We shall not be liable for any indirect, special, consequential, or punitive loss, including loss of profits, revenue, data, goodwill, or anticipated savings, even if advised of the possibility of such loss; and
• We do not exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

Nothing in these Terms affects your statutory rights as a business.

9. Warranties and Representations

We warrant that we will perform Services with reasonable care and skill. We do not warrant that the Website will be uninterrupted or error-free, or that any Expert introduced will be suitable for your specific requirements. Selection of an Expert is at your sole risk after the introductory meeting.

All other warranties, conditions, and representations, whether express or implied by statute, common law, or otherwise, are excluded to the fullest extent permitted by law.

10. Termination

Either party may terminate an engagement in accordance with the notice provisions set out in the applicable SOW. In the absence of specific provisions, either party may terminate with 30 days' written notice. Upon termination, all fees accrued to the date of termination become immediately payable. Clauses 6, 7, 8, and 12 survive termination.

11. Data Protection

Both parties shall comply with applicable data protection law, including the UK GDPR and the Data Protection Act 2018. Our collection and use of personal data is governed by our Privacy Policy. Where we process personal data on behalf of a Client, the parties will enter into a data processing agreement in the applicable SOW.

12. Governing Law and Dispute Resolution

These Terms and any engagement governed by them are subject to the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, save that either party may seek interim injunctive relief in any competent jurisdiction.

Before commencing legal proceedings, both parties agree to attempt in good faith to resolve any dispute through senior-level negotiations for a period of 30 days following written notice of the dispute.

13. General

• Entire agreement: These Terms (together with any applicable SOW) constitute the entire agreement between the parties and supersede all prior representations, arrangements, or understandings.
• Variation: We may update these Terms at any time by posting the revised version on the Website. Continued use of the Website after the effective date constitutes acceptance.
• Waiver: Failure to exercise or delay in exercising any right does not constitute a waiver of that right.
• Severability: If any provision is found invalid or unenforceable, the remaining provisions continue in full force.
• No partnership: Nothing in these Terms creates a partnership, agency, joint venture, or employment relationship between the parties.
• Third parties: These Terms do not confer any rights on third parties under the Contracts (Rights of Third Parties) Act 1999.

14. Contact

For questions regarding these Terms, please contact: